IT Support

IT Support That Keeps Your Business Moving

Fast, reliable, and human. Sentinel Infrastructure provides managed IT support for SMEs across Gloucestershire and the South West, so your team spends less time dealing with tech problems and more time doing their best work.

Get a Free IT Audit All Services

15 min response

Critical issues

On-site support

Gloucestershire

What's Included

Everything your team needs to stay productive

Our managed IT support packages cover the full spectrum of your day-to-day IT requirements, from helpdesk calls and new device setup to proactive monitoring and disaster recovery planning.

Response SLAs

Critical issue15 mins

Standard requestSame day

Planned workAgreed schedule

01452 XXX XXX

Mon–Fri 8:30am–5:30pm

Why Outsource IT Support?

Access a full team at a fraction of the cost

For most SMEs, maintaining an in-house IT team is expensive, unpredictable, and unnecessary. Outsourcing to Sentinel gives you access to a full team of qualified engineers without the recruitment, HR headaches, or gaps in coverage.

Predictable Fixed Cost

No surprise bills. One monthly fee covers everything: helpdesk, monitoring, on-site visits, and proactive management.

A Full Team Behind You

Access multiple engineers with different specialisms rather than relying on a single in-house generalist who can't be everywhere at once.

Faster Resolution Times

With proactive monitoring and a dedicated helpdesk, issues are identified and resolved faster, often before your team even notices them.

How It Works

Up and running in four simple steps

Free IT Audit

We review your current setup, identify any gaps or risks, and understand your business needs.

Proposal

We recommend the right support plan for your business, clearly priced with no hidden extras.

Onboarding

Seamless transition with no disruption to your team. We handle all the technical setup.

Ongoing Support

Proactive monitoring and fast helpdesk response from day one. You're in good hands.

★★★★★

The team at Sentinel had our new office network set up and every member of staff onboarded in a single afternoon. Genuinely impressive.

HR Manager, Stroud professional services firm

Common Questions